Service & Support

Warranty

We provide warranty service for every product, when you need it, please contact us and tell us your order number. (support@gobrothers.net)


12-Month Warranty

● Requests within country of purchase
We will take care of all quality-related issues with a REPLACEMENT or REFUND.

Please note: Any provided shipping labels must be used within 20 days of purchase.

● Requests from outside country of purchase
 We will take care of all quality-related issues with a REFUND or REPLACEMENT. International shipping costs must be covered by the customer.

● Requests for orders shipped internationally
 We will take care of all quality-related issues with a REFUND or REPLACEMENT.

For purchases made through other retailers:
 Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.